ROBOTICS FAQs

Version ROBOPro 4.7.0 is required. Access to the fischertechnik Cloud no longer works with older versions. The version can be downloaded from the eLearning portal. The link can also be found in the assembly instructions included with the construction kit.

With regard to the TXT Smart Home kit we place particular importance on data security.

To this end, all data sent (both the data sent by TXT to the fischertechnik Cloud and the data transmitted from the server to the WEB browser) is transmitted encrypted with certificates (https standard, green padlock in the WEB browser).
The TXT controller is protected by a secure so-called root password against external hacker attacks as to the best possible extent.
If pictures are taken by the fischertechnik camera, this is indicated by an optical signal on the model in order to guarantee that nobody is photographed without their consent. Pictures are only taken and send if the user has logged in on the dashboard in the WEB browser with their password.
Data that the individual user saves in the cloud is protected via a personal account with password access and is only accessible to the respective user. The very secure OAuth2 Industry Standard is used for this. For personal data, fischertechnik fulfils the statutory requirements of the new EU General Data Protection Regulation in full.  
The servers on which the fischertechnik Cloud is operated are located in Germany. This guarantees that the strict European requirements for storing data are complied with.

Windows 7:
Chrome, Firefox, Internet Explorer 11, Internet Explorer 12

Windows 10:
Edge, Chrome,  Firefox, Internet Explorer 11, Internet Explorer 12

Windows 10 mobile
Edge

iOS
Safari, Firefox, Chrome

Android
Firefox, Chrome

It doesn´t work with Android Samsung Internet V 7.

(!) Safety note: TXT Controller firmware version 4.2.4 or higher (!)

Please observe the following notes if the TXT Controller is operated in the so-called WLAN client mode:

- Always activate the WLAN encryption WPA2 in the TXT WLAN settings when you connect the TXT controller in WLAN client mode to a WLAN network.
- Do not operate unknown or untrusted devices in the same wireless network with the TXT controller.
- Select WLAN keys correspondingly complex, e.g. the preset WLAN keys of the current routers
- Do not give the WLAN key to third parties

No, the ROBO LT controller can only be operated in online mode (USB connection to PC).

No, the ROBO LT controller can only be operated in online mode (USB connection to PC).

Yes, that works. The ROBO interface must be set as COM/USB interface.

No. ROBOPro Light software is exclusively for the LT Controller and as of version 4.3.1 also for the BT Smart controller.

ROBOPro 4.2.x with the TXT controller under Windows/Mac/Linux Windows:

The current ROBOPro version runs under Windows 7, 8 and 10.

Mac:
On Mac OS X, ROBOPro can be installed using the commercial program "CrossOver" and with the open source software "WineBottler" (http://winebottler.kronenberg.org/). No additional drivers are required for the TXT controller and all interfaces (Bluetooth, USB, WLAN) are supported.
Alternatively, ROBOPro can be used when it is installed in a Windows virtual machine. In this case, USB and WLAN are supported. Please note that you need a fully-fledged Windows license.

Linux:
With the help of the program wine (https://www.winehq.org/) ROBOPro can also be installed on Linux. For this, the following command must be executed on the console: 

msiexec -i Setup.exe.
No additional drivers are required for the TXT controller and all interfaces (Bluetooth, USB, WLAN) are supported. Ubuntu 14.04 LTS and OpenSuse 13.2 distributions were tested.

Please download the latest software version (update) under the heading Service/Downloads.

As of ROBOPro version 3.1.2, the USB driver is pre-installed and operates automatically when the TXT/TX controller is connected to the USB interface. You can download the manual here.

There is a software or programming error. Please send the program that causes the error message with a short explanation by e-mail to fischertechnik (info@fischertechnik.de). We're here to help!

Start ROBOPro from the Windows start menu and not from the fischertechnik ROBOTICS terminal. Then the firmware update works without problems.

Is there a power failure?
Please check whether the display on the ROBO TXT or TX controller is working or the light-emitting diode on the ROBO interface is lit.

Is the TXT/TX controller or the ROBO interface correctly connected to the computer?
Please carry out a visual inspection.

Is the USB driver installed correctly?
For the driver, see "C:\ Program Files (x86)\ROBOPro\USB Driver Installation."

The subroutine library "Random" contains several subroutines that can be used to generate random numbers.

You can download the manual for C programming under the heading Service/Downloads/ROBOTICS.

The USB driver can only be installed by a user who has administrator rights on the PC.

You will find corresponding information in chapter 7 "Controlling Multiple Interfaces" in the ROBOPro Help. The following error messages could appear: "The minimum number of processes is too small. Please increase the maximum number of processes in the Properties window of the main program."

In the ROBOPro program's "Properties" tab, the minimum number of processes must be higher than the number of "green traffic lights" that you use in your program.

The ROBOPro software contains a help file, in which the programming language is explained in detail. It also contains numerous examples. In addition, all the programming elements are explained. This can be opened via the menu bar under "Help -> Help." On the ROBOPro CD this help is available as a printable PDF file, which you can download.

The digital booklets for TXT Automation Robots, TXT ElectroPneumatic and TXT Explorer are installed together with the software ROBOPro on the computer. After installation, these are available via the menu items "Windows Start-All Programs."  

The didactic accompanying material for the TXT Discovery Set is also installed together with the software ROBOPro on the PC and can be selected via the ROBOTICS terminal, which also shows the welcome movie. 

Compared to a printed version, the digital guidance material offers numerous advantages:
Under "First Steps," an animated movie shows exactly step-by-step how the controller is put into operation and how to create the first program.

The "TXT Discovery Set" contains information about components, programming the models and troubleshooting. For each model, there is a direct link to a sample program in ROBOPro. The accompanying material is also linked directly to ROBOPro's help file, so that you can jump directly to the help desk at the right places for further detailed information. 

All didactic accompanying information is available on our eLearning portal at:
www.fischertechnik-elearning.com. However, the linking of other external data (ROBOPro software, ROBOPro help, sample programs) does not work with these pdf files. To do this, the pdf files must be installed on the computer together with the ROBOPro software.

It could be because "Adobe Acrobat Reader" is not installed on the computer. This is available for free download at http://www.adobe.com/de/products/reader.html.
 
Note: Other readers may not support all the convenient features (such as links to other files, animations) used in the accompanying materials.

The cause can be an antivirus program on the computer, which interferes with the update. If the antivirus program is deactivated, the update works again.

Unfortunately, this is not possible. Please use the USB connection under Windows 10.

Connect the battery to the TXT/TX controller's universal input (I1-I8). In this case, you must connect the battery’s negative pole to the input ground socket and connect the battery's positive terminal with the other input jack.

9V. We recommend the power supply with the fischertechnik Accu Set or Power Set.

Yes, connect the TXT/TX controller and the sound module to a common power source (important). Then connect a sound input A - B - C to one of the ROBO TXT/TX controller's outputs (O1 - O8).

An internal time clock of 10ms is used in ROBOPro. This means that a program gets a new analog value every 10ms.

The ROBO TXT Automation Robots are equipped with two encoder motors, which send fast counting pulses to the TXT/TX controller. The ROBO interface does not have fast counter inputs that can process these signals. Therefore, you need the ROBO TX or the TXT controller.

In the ROBOPro toolbar,you have mistakenly switched the programming environment from TXT/TX to ROBOIF. If you switch this environment back to TXT/TX by mouse click, the inputs are read correctly again. 

In this case something went wrong with the update. First of all, you can try to download the update repair tool (link to the download area) from our website and run it as described there. If the update still does not work, you must send the TXT controller to us for repair. 

Unfortunately in this case, you must send the TXT controller to us for repair.

Uninstall all fischertechnik driver packages named "fischertechnik ROBOPro 64/32 bit USB Driver" under Programs and Functions under Windows 10 and then reinstall the drivers. The installation file for the TXT driver can be found in the ROBOPro installation directory under C:\Program Files (x86)\ROBOPro\USB-Treiber Installation\.

Yes, from version TXT Firmware 4.2.4 this is supported.

When updating the TXT firmware, the error message appears:

-    Can not open update file on TXT Controller (transfer error)! oder
-    Can not open update file on TXT Controller (file error)!

You may have activated Autostart for a program on the TXT or a program is currently running on the TXT controller. Please exit the program before starting the update.

The USB camera does not work with the old TX controller, since it does not have a USB Host port. The camera can be used with the TXT controller.

You can see that only the green "Ext" light-emitting diode flashes.

The ROBO interface can control a maximum of three I/O extension modules.