Privacy policy


Privacy policy for our apps 

TXTCamdroid, TXT CamControl, ROBO Pro Smart, BT Control, ROBO Pro Coding, Voice Control

We, fischertechnik GmbH (hereinafter “we” or “fischertechnik”), view protecting your privacy as a user of our app as a top priority and comply with the legal provisions and regulations that apply to us in the area of data protection and privacy in our processing of personal data. In our role as the controller of the data, we have implemented nu-merous technical and organizational measures to ensure the greatest possible protec-tion for the personal data processed by this app. However, transmission of data via the Internet is subject to security gaps as a basic principle, which means that absolute pro-tection cannot be guaranteed. For this reason, each data subject is free to transmit per-sonal data to us via alternative methods, such as mail.

1. Controller and data protection officer

The controller for purposes of data processing within the meaning of data protection and privacy laws is:

fischertechnik GmbH
Klaus-Fischer-Straße 1
72178 Waldachtal

Tel.: (+49) 7443 12-0

Court of registration: Stuttgart, HRB 440749
VAT ID No.: DE 227778977
Should you have any questions or suggestions regarding data protection and/or priva-cy, please feel free to contact us.
You can reach our data protection officer as follows:

Dr. Oliver Meyer-van Raay, Attorney at Law – Data Protection Officer –
V-Formation GmbH, Stephanienstrasse 18, 76133 Karlsruhe
Tel.: +49 721 17029034

2. Automated data processing when using our apps

2.1 Downloading our apps

When you download the apps, only the necessary information is transferred to the app store, meaning the following in particular: 

  • username, e-mail address, and customer number for your account; 
  • time of download; 
  • payment information; and
  • individual device code. 

We have no influence over this collection of data and are not responsible therefor. We process the data only to the extent necessary for downloading the apps to your mobile device. The sole controller in this regard is the provider of the relevant app store. For further information, please contact the relevant app store provider directly as needed.

2.2 Use of our apps

The mobile app is loaded to your mobile device and can be used without Internet ac-cess. No personal data are collected when you use the app. This means we do not re-quire that the device be registered or that data you enter in the app be transferred and do not collect any device or software information from your device as a basic principle.

We do, however, reserve the right to check device and software data in particular after the fact if we become aware of specific indications of unlawful use. In this case, we pro-cess technically necessary data on the basis of our legitimate interests pursuant to point (f) of Article 6(1) GDPR in order to ensure the stability and security of the use of our apps and, where applicable, to defend against or assert claims.

2.3 No tracking / user profiling

The apps do not place any cookies or comparable technologies to track users, serve ads, or create user profiles.

3. Access authorizations on the device 

For the apps to function properly, it is necessary for you to grant access to certain smartphone functions. These apps require access to the following functions and data from your mobile device for full functionality:

  • location (only if the apps are used in conjunction with the BT Smart Controller to establish a Bluetooth connection, no collection of location information)
  • network access & network connections (only if the app is used in conjunction with the TXT Controller in order to be able to communicate via the Internet in principle, but no Internet queries take place)
  • Wi-Fi/Bluetooth in order to be able to communicate with the relevant controller (TXT/BT Smart)
  • storage (in order to be able to store documents such as camera images) 
  • storage (only if the apps are used in conjunction with the BT Smart Controller in order to be able to store and execute programs)

Granting these authorizations is voluntary. However, if you wish to use the function mentioned in each case, granting the relevant authorization is required, as you will oth-erwise be unable to use this function. The authorizations will remain active until you have reset them on your device by deactivating the setting in question. We treat your data as confidential and erase them if and when you have revoked the rights to use them or they are no longer required in order to perform our services, provided that there are no legal obligations of storage that apply. 
Additional functions may be added when apps are updated. If this is the case, you will be notified in a timely fashion here. For further general information regarding the indi-vidual access authorizations, please click here: 
Revoking access authorizations

You can revoke your access authorizations as follows:

If you use Android:

  • Tap “Settings"
  • Tap “Permissions”
  • Tap the permission you wish to manage
  • Scroll to the app and deactivate / revoke permission

If you use iOS:

  • Tap “Settings”
  • Tap “Privacy”
  • Tap the permission you wish to manage
  • Scroll to the app and deactivate / revoke permission

If you uninstall the app, the authorizations will automatically be deleted.

4. Individual services and functions, particularly image transmission

Within the scope of your use of our apps, you can voluntarily collect or store personal data or transfer them to external recipients. We have no influence over this collection and processing of data and are not responsible therefor. In particular, we do not pro-cess any personal data during the use of the services and functions described below; you are responsible for this as the app user.
Image transmission
If your mobile device is connected to a robot, you can use the app to establish a data connection between the app and the robot to transmit commands and receive camera images. 
We cannot rule out photos of you or third parties as data subjects being created and, in such a case, physical features such as size, hair color, or appearance being processed. We explicitly point out that we do not collect, store, or otherwise process these per-sonal data; instead, you are yourself responsible for this as the user in that you your-self determine the purposes and means used for the images (such as the choice of sur-roundings by controlling the robot). Please do not photograph persons, especially chil-dren, who may be recognizable due to the robot’s cameras, unless the statutory pre-requisites for processing of these data are met and store these data sparingly if at all and only in keeping with the statutory prerequisites.

5. Recipients of personal data

Within our company, only those persons who require access to personal data for the relevant purposes indicated have access to these data. We do not share your personal data with external third parties except where necessary to handle or process your re-quest, where there is another type of authorization by law, or where we have consent to do so.

6. Transfers of personal data to a third country or an international or-ganization

If data are transferred to anybody whose headquarters or place of data processing is or are located outside a Member State of the European Union or another state that is a signatory to the Agreement on the European Economic Area, we will ensure before the transfer takes place that outside of the exceptions permitted by law, there is either an appropriate level of data protection at the recipient’s end (e.g., through an adequacy decision by the European Commission or appropriate safeguards such as the EU stand-ard contractual clauses with the recipient) or you have consented to the transfer of the data. 

7. Duration of storage of personal data

We store personal data as long as is necessary to perform a service that you have re-quested or to which you have consented except where dictated otherwise by legal obli-gations such as the storage periods mandated under commercial and tax law. 

8. Rights of data subjects

8.1 Access to information

You have the right to obtain, at any time, access to the data stored concerning you or your pseudonym, including in relation to the source thereof and the recipients with whom or which the data are shared and the purpose of the data processing. To this end, and for further questions on the subject of personal data, you can contact us at any time using the address stated in our legal notice.

8.2 Rectification

You have the right to demand that we rectify incorrect personal data concerning you without undue delay or complete incomplete personal data, taking the purposes of processing into account. 

8.3 Erasure

The stored personal data are erased if you withdraw your consent to the storage thereof or object to the processing of your personal data or if storage of the data is no longer necessary to achieve the purpose of storage or is impermissible based on statu-tory provisions.

8.4 Restriction of processing

If you dispute the accuracy of the personal data concerning you that are stored or re-quire the personal data for the establishment, exercise, or defense of legal claims, but these data are at the same time no longer required by us, you can request restriction of processing of the personal data.

You can also have processing restricted for the period from the time at which you lodge an objection to the processing until a decision regarding this objection is made. If the processing of your personal data has been restricted, these data will not be pro-cessed further.

8.5 Objection

If we process your personal data based on a legitimate interest on our part or on the part of a third party or if the processing thereof is necessary for the perfor-mance of a task carried out in the public interest or in the exercise of official authority, you have the right to object to the processing at any time on grounds relating to your particular situation.
In the event of an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or require the processing for the establishment, exercise or defense of legal claims. The right to object applies likewise to direct marketing and profiling associated with it. 

8.6 Data portability

You have the right to receive the personal data concerning you, which you have pro-vided, in a structured, commonly used and machine-readable format and to transmit those data to another organization.
You can also request that we transmit the personal data in question directly to another organization where technically feasible.

8.7 Withdrawal

 You have the right to withdraw consent at any time after it is given. Consent must be withdrawn in writing. This does not affect the lawfulness of processing based on con-sent before its withdrawal.

8.8. Complaint lodged with a competent supervisory authority

You have the right to lodge a complaint regarding the processing of your personal data with the competent supervisory authority.

9. Conclusion

We reserve the right to amend our security, data protection, and privacy measures to the extent that this becomes necessary based on future developments in law and/or technology. In these cases, we will also adjust our data protection and privacy infor-mation accordingly. Therefore, please be sure to take note of the then-current version of our privacy policy in all cases. 
Please do not hesitate to contact us at any time with any questions or comments you may have regarding the processing of your personal data by our organization. Please contact us at the stated address if you have any questions not answered in this privacy policy or require further information or would like to submit a suggestion or com-plaint. Alternatively, you can contact our data protection officer directly with any ques-tions pertaining to data protection and privacy law. Contact details are stated in point 1 of this privacy policy.

Last updated: July 2021