3D Printer FAQs

The pressure plate/BuildTak is a wearing part. If cleaning is no longer helpful, the components must be replaced. You can obtain spare parts from our sales partner D-Edition.

D-Edition e.K
Sailweg 7
95339 Neuenmarkt
Germany

Telephone: 09227-940777
Fax: 09227-940747
info@d-edition.de
www.d-edition.de

The print dissolves at the corners.
Please check the adjustment and the leveling.

The material does not stick.
Please check the distance between the nozzle and the pressure bed.

The object cannot be removed after printing.
Please check if the nozzle is too low.

If this is the case with the first layer, the distance to the pressure bed is too low. At higher layers, a clogged nozzle can also be the problem. It is possible that the Z-axis is not correct because its friction is too high.

The material must always be clean and no dust particles should be visible. A contaminated filament can block the nozzle and cause a defect in the tip.
If the nozzle is heated too long without printing, this can lead to clogging of the nozzle.
Printing foreign material can lead to clogging of the nozzle and loss of the guarantee.
If printed components become too small and the nozzle "engraves" the component, this can be caused by slipping or excessive friction on the Z axis. In the E-Learning-Portal there are special tutorials showing the correct structure of the Z-axis Too much friction and slip can have the following causes:

• The hub nuts are not tight enough.
• The axle is braced.
• Lubrication is inadequate (especially on the washer between the hub nut and module 15 with bore).
• There is silicone between the hub nut and metal axle.
• The metal axle of the worm drive penetrates too deeply and the end of the axis grinds on the building plate.
• The gearwheel Z20 is pushed down so that sleeve 15 slides on module 15 with a bore.

When printed components have an offset, this indicates play in the X or Y axis. In the E-Learning-Portal there are also tutorials.